Important Tips on Selling with Jaat

Asante for choosing to sell on Jaat.co.ke. To help you succeed, here are our top tips for crafting listings that convert.

1. Use high-quality visuals. Upload clear, well-lit photos (13 MP or higher) from multiple angles—plus short videos for items like vehicles or musical instruments.
2. Shoot in natural light. Indirect sunlight between 10 a.m. and 2 p.m. usually yields the best results.
3. Keep backgrounds simple. A clean backdrop keeps the buyer’s attention on your product.
4. Write clear descriptions. Be concise yet thorough—include dimensions, materials, variations, and standout features.
5. Detail your delivery plan. Specify whether you ship locally or nationwide, research courier or rider fees, and price your item to cover all costs (including Jaat fees).
6. Prioritise customer service. Honesty, polite communication, and prompt fulfilment build repeat business.
7. Engage with favourites. When a shopper favourites your item, send a warm message—maybe offer a small discount or suggest related products.
8. Consider paid ads. Boost visibility with Jaat Ads from as little as KES 150/day to drive traffic to key listings.
9. Promote your shop services. Highlight extras such as custom engraving or gift-wrapping in your Services tab and cross-link to relevant listings.
10. Respond quickly to messages. Every enquiry is a chance to build trust—aim to reply within an hour whenever possible.

We hope these tips give you confidence as you start selling on Jaat. Need more help? Our live-chat, phone, and email support teams are available 24/7.

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